Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Johnny Fernandez

Johnny Fernandez

September 14, 2025

5  out of  5
rating by Johnny Fernandez
"Daniel Galpin provided outstanding service to me in my search for new insurance. Not only did he structure my request to meet my needs, he also saw that I was a renter and told me about the benefits of renters insurance! I was able to get auto insurance and renters for LESS than I was paying for just bare minimum car insurance required by the State of Florida. I’m thankful for him educating me and taking the time to build a long lasting relationship. He is so personable and easy to get ahold of and Mark McGriff State Farm left me a happy man. Someone give this man a raise!"
Profile photo of Alanna

Alanna

September 12, 2025

5  out of  5
rating by Alanna
"Wonderful office environment with kind and helpful employees who are professional and knowledgeable. Amy and Debbie are welcoming and friendly as well when you first walk in. They took care of everything efficiently and thoroughly. The office takes time to listen and help their customers instead of rushing them out the door or off the phone."
Profile photo of Louis Jackson

Louis Jackson

September 11, 2025

1  out of  5
rating by Louis Jackson
"Seemed like good place was definitely cheaper than what I was paying was told I could do payments on the 5th when I know my check was clear now saying the 20th wich is only about 3 weeks in to policy so have find another ins company"
We responded:
"I am sorry to hear that your experience with our State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. I have updated your billing due date to the 5th of each month. Please contact us at your convenience if we can be of further assistance. We’re dedicated to providing outstanding service to each of our valued policy holders. "
Profile photo of Jamaal Riley

Jamaal Riley

September 11, 2025

5  out of  5
rating by Jamaal Riley
"⭐️⭐️⭐️⭐️⭐️ I had such a great experience with David. From start to finish, he went above and beyond to make sure everything was taken care of. He was professional, knowledgeable, and incredibly patient with all my questions. The level of customer service I received truly exceeded my expectations. I felt valued, and I appreciate the attention to detail and genuine care he showed. I would highly recommend David to anyone looking for outstanding service."
We responded:
"Thanks so much Jamaal. We have such an incredible team here we appreciate you sharing your experience! Let us know if we can be of further assistance. "
Profile photo of Jarred Elrod

Jarred Elrod

September 11, 2025

5  out of  5
rating by Jarred Elrod
"The staff at Mark McGriff State Farm always takes care of me in a super nice and timely manner. I would recommend them without hesitation!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Nina Hiers

Nina Hiers

September 11, 2025

5  out of  5
rating by Nina Hiers
"Christina is amazing! She made the entire process quick and painless! She explained everything and was very quick and efficient!"
We responded:
"Christina is amazing and we are fortunate to have her as part of our State Farm family! Thank you for sharing your experience with us and please don't hesitate to call, text, or email if you need anything. "
Profile photo of Sheila Singleton

Sheila Singleton

September 10, 2025

5  out of  5
rating by Sheila Singleton
"The entire staff at Marks office goes above and beyond when servicing their clients. They offer several different types of insurance options that can fit your needs. Give Christina or Alanna a call!"
We responded:
"Thanks so much for the review Sheila! We do have a great team ready to assist with all your insurance needs at anytime. Have a great day!"
Profile photo of Bw entertainment marketing

Bw entertainment marketing

September 10, 2025

5  out of  5
rating by Bw entertainment marketing
"I have been friends with the McGriff Family for over 30 years. Perry was a long time mentor and friend. Mark his son took over the office and has been doing an amazing job since. All of his staff are so friendly and know you by name when walking in the door. Mark is always there to assist when needed and always greets his customers with anything I can do to help let me know. Alanna, is very knowledgeable and down to earth, she went above and beyond to help get my first payment after hours when the office was closed, while purchasing my new vehicle, also she stayed after 5pm to help get other services finalized. If your looking for a State Farm Agent with family owned and operated friendly knowledgeable agents who are able to give you the best prices. Contact Mark McGriff State Farm. Across from Applebeas on NW 13th Street and 10th Avenue, Gainesville, FL"
We responded:
"Thank you so much for sharing your experience. We are delighted at your experience with our team and look forward to serving your insurance needs long into the future. "
Profile photo of Nicole O

Nicole O

September 10, 2025

5  out of  5
rating by Nicole O
"Shoutout to Christina for being so helpful in answering all of my questions and signing me up for the best policy. She is very professional and again so helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Leona Geiger

Leona Geiger

September 9, 2025

5  out of  5
rating by Leona Geiger
"Thank you Christina for updating our auto insurance policy with no hassel and making sure we get the best plan suitable for our family! We appreciate you're professional opinion and your honesty! Highly recommend getting in contact with Christina Rodriguez for all your insurance needs! Thank you State Farm 🙌🏽"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Christina and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Kathy Poncier

Kathy Poncier

September 9, 2025

5  out of  5
rating by Kathy Poncier
"I have had state farm insurance since 1991. I have received the best customer service with Mark McGriff's office. My agent is Christina Rodriguez. She has given me the best possible customer service. She answers all my questions and if she does not have the answers she says let me check for you and get back to you. Best part is she calls me back and give me that answer. That is awesome customer service."
Profile photo of Edith Hood

Edith Hood

September 8, 2025

5  out of  5
rating by Edith Hood
"Josie Neira was outstanding to work with! They explained everything clearly, answered all my questions, and helped me find the best coverage at a fair price. The whole process was quick and stress-free. I really appreciate their professionalism and personal touch. Highly recommend Josie Neira for anyone looking for car insurance! Edith Hood"
We responded:
"Hello Edith and thank you for sharing your experience with our team. Josie is a fantastic team member always going above and beyond. Thank you for recognizing her in your review and let us know if we can be of further assistance any time. "
Profile photo of Jay Hochstein

Jay Hochstein

May 8, 2025

5  out of  5
rating by Jay Hochstein
"We are currently building a house and juggling various major life changing events and I reached out to Mr. McGriff's State Farm Insurance group to insure the construction of the property and then the house once complete; His staff I have interacted with have been kind, patience and enjoyable to interact with and they have responded quickly to my requests for information or if there is an issue that requires a solution. I highly recommend Mr. McGriff's State Farm Insurance group and look forward to a long relationship with them."
Profile photo of Liam T. King

Liam T. King

April 29, 2025

1  out of  5
rating by Liam T. King
"Extremely unprofessional."
Profile photo of Alyssa Walters

Alyssa Walters

March 7, 2025

5  out of  5
rating by Alyssa Walters
"Josie and the entire office are the best. I was originally connected with Josie. We have went through every single insurance. Progressive, Geico, Allstate, nationwide, etc. Every insurance you could name and state farm was our very last resort. When we called them in regards to my husbands motorcycle policy, the quote they gave us ended up saving us over $5000. We ended up getting a whole year’s worth of policy for more than 3x less than what others were quoting us. We highly recommend this company to anyone searching for and/or struggling to find reasonable/affordable insurance prices!"
Profile photo of Deirdre Murphy

Deirdre Murphy

December 19, 2024

5  out of  5
rating by Deirdre Murphy
"Great customer service"
Profile photo of Jason Stevens

Jason Stevens

December 10, 2024

2  out of  5
rating by Jason Stevens
"My wife and I have/had been clients here for 30 plus years making our payments like clockwork. My son was involved in an accident recently where his truck was totaled and that is where the debacle began. I was transferred around to numerous people, none of whom knew there were other State Farm reps contacting me, a complete left hand didn't know what the right hand was doing mess, and when they made their offer to me on what they would give us I knew I was in trouble and being taken advantage of. I refused their offer, which by the way is not based on any normal car resources like NADA, JD Power, Black Book etc., but on supposed comps they pull that are low ball. After not hearing back from anyone for weeks they tell us that the offer is final and that there will not be any additional money. Just for the record they are giving less than NADA trade in value on a super clean F150. The whole "like a good neighbor" marketing should be scrapped, nobody would want a neighbor who treats you like this after MANY years of being a loyal customer. I am in the car business and we get a bad reputation with the public, but I can assure you I would not and do not treat people this way or I would be out of a job with no clients. It's just a real shame that this is how they treat their customers."
Profile photo of amjid iqbal

amjid iqbal

October 29, 2024

5  out of  5
rating by amjid iqbal
"Professional team thanks to Anna"
Profile photo of Marla Lyon

Marla Lyon

September 18, 2024

5  out of  5
rating by Marla Lyon
"Ana Accordino at Mark McGriiff, State Farm’s office team are Great people to work with. They take care of all your needs. I highly recommend using this office, they are cost effective. 😊"
Profile photo of John Copperthwaite

John Copperthwaite

September 18, 2024

5  out of  5
rating by John Copperthwaite
"Good rates on commercial and business insurance and cool people 10/10 would recommend."
Profile photo of Austin Escobar

Austin Escobar

June 4, 2024

5  out of  5
rating by Austin Escobar
"Insurance Specialist Anna was very diligent and helpful in solving our issue. She went way above an beyond her her job requirement. Not only did she get the information we needed, but also followed up with us to insure we received it. Because of employees like Anna and many other reasons we have been State Farm customers for more that 40 years. Thanks again Anna Rebecca and Agustin"
Profile photo of Don Greca

Don Greca

April 27, 2024

5  out of  5
rating by Don Greca
"Mark is a fine agent and has a great staff. Ana has been a world of help to us as policyholders and as friends of the agency. We would recommend Mark and team any time."
Profile photo of Lorraine Hjelmeir

Lorraine Hjelmeir

April 5, 2024

5  out of  5
rating by Lorraine Hjelmeir
"Ive been with this agency since 2004. Always had good personal service when calling for help and never had any problems with claims. Recently with death of my spouse, Ana and Amy have been so kind and helpful with various policies. I feel safe staying with state farm and the mcgriff team! Thanks."
Profile photo of Brandon Nappy

Brandon Nappy

April 1, 2024

5  out of  5
rating by Brandon Nappy
"Ana and her team were so helpful! We have been using this agency for years for our insurance, and we recently added a car and new driver to our policy. Their team was so friendly, answered all of our questions, and helped us work to find the most cost effective solution to protect our family. Highly recommend!"
Profile photo of / Hancock

/ Hancock

March 30, 2024

5  out of  5
rating by / Hancock
"Ana was extremely helpful and helped us lower our overall insurance rates by bundling. Great experience overall!"